Terms and Conditions

 

 

By placing an order with us you will be deemed to have read, understood and agreed to these Terms and Conditions. If you are unhappy with any aspect of these, then you should contact us at info@juliettesinteriors.co.uk before placing an order with us.

These Terms and Conditions and your use of our web site are governed by English law and you agree to submit to the non-exclusive jurisdiction of the English court. This does not affect your non-excludable statutory rights.

This website and our Terms and Conditions have been designed for use within the United Kingdom and under UK law. Whilst we are happy to consider requests for products and enquiries from outside the United Kingdom, we give no warranty, express or implied, that the use of this website or the placing of any order through this website from outside the UK complies with any applicable non-UK laws or regulations. Accordingly, any products or promotions not permitted under your local law are not offered to you.

A Contract between the customer and the seller for the sale of our products will only exist once an order has been accepted, processed and dispatched. 

 

 

The seller is Juliettes Interiors Limited, a company registered in England under number 05509726,  Registered office address: 3 Jacksond Orchard, Long Marston, Stratford upon Avon, Warwickshire.  CV37 8RU.  VAT registration number GB 887400012. 

 

Occasionally availability and delivery timescales of goods is subject to change. If this happens you will be informed of the changes and if you are not entirely satisfied then a full refund will be given. Every effort is made to ensure that this will not happen.

All transactions and prices quoted on this web site are shown as default in £ sterling.  However, customers can change the currency rate at the top of the home page on the right hand side to view on Dollars and also Euros.  Non default currencies are only indicative and should not be taken as accurate to an exact up to date exhange rate.

We Endeavour to display through this website all items in our current range. We aim to hold stock of all styles and sizes whilst a product is active. However, occasionally an item will be out of stock and if this is the case this will be highlighted in your shopping basket. The stock status for your order will also be notified to you on your order confirmation.

All dates quoted for delivery are estimated delivery dates only and may be subject to change.

 

Accepting your delivery
Please ensure you thoroughly check your items for any damage at the point of delivery. Once goods are accepted from the courier signed or not signed for no responsibility can be taken by Juliettes Interiors for any loss or damage whatsoever. In the unusual event that your item arrives damaged, please do not accept the delivery and call us for a replacement.   Items are delivered to the required delivery address only to the ground floor first room. 

Returns and Refunds
We want you to be utterly delighted with your purchases. If the goods you have chosen do not meet your approval for any reason whatsoever, please return them to us within 14 days. We will be happy to make a refund or exchange including the return minimum postage costs through the Post Office and only ask that you return them unused, in perfect condition and in their original packaging. Please do not return your item using a first class service as only the standard or second class cost will be refunded to you.  Please also include a copy of your invoice with the return.

 

For larger items of furniture delivered by our specialist couriers will will pick up the cost of the return trip to us if within the UK (excluding Northern Ireland). The outward couriers charges are not refundable. Simply call us and we will make the arrangements for you.

 

Please be aware that if your order is a “Special order” in other words we are supplying products to you on a bespoke basis we cannot refund these items. These items are marked as “SPECIAL ORDER”.

 

If you need assistance please call us so we can help you. Calling in the UK 01789 721911 and calling from outside the UK 00 44 1789 721911

 

When returning items you are strongly recommended to obtain proof of posting and compensation should the item be lost on its return journey. 

 

We cannot accept responsibility for parcels lost or damaged in transit when being returned to us.

 

Errors

In the event our product is listed at an incorrect price due to technical error or error in pricing information, Juliettes Interiors shall have the right to refuse or cancel any orders placed for product listed at the incorrect price. If your credit card has already been charged for the purchase and your order is cancelled, Juliettes Interiors shall issue a credit to your credit card account in the amount of the incorrect price

 

Refusal of Transaction & Eligibility of Purchase

We reserve the right to withdraw any products from this Website at any time and/or remove or edit any materials or content on this Website.

We may refuse to process a transaction for any reason or refuse service to anyone at any time at our sole discretion. We will not be liable to you or any third party by reason of our withdrawing any product from this Website whether or not that product has been sold; removing or editing any materials or content on the Website; refusing to process a transaction or unwinding or suspending any transaction after processing has begun.